Reference

Privacy Policy – How We Handle Your Information

We collect what we need to verify your account, process bKash, Nagad and Rocket payments, and keep your sessions secure. Nothing more.

Account verification dataPayment transaction recordsCookie and session trackingYour access and deletion rightsContact paths for data requests
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cx bat Privacy Policy – How We Handle Your Information

How We Protect and Handle Your Data

Account credentials are hashed before storage, payment details are tokenised by the wallet provider, and session traffic uses SSL encryption. We do not store your bKash PIN, Nagad password or Rocket OTP – those stay between you and the wallet app. Device fingerprints help us flag suspicious login attempts from new locations. If you log in from Dhaka on your phone then five minutes later from a different city on desktop, we send an OTP to confirm it is you. Cookie consent is implied when you browse the site; reject them in your browser if you prefer, though logged-in features will not work.

Encryption in Transit Every page load, login attempt and payment confirmation travels over SSL. Your browser shows the padlock icon. We do not accept unencrypted connections, so even on public Wi-Fi your session data stays private between you and our servers.
Payment Tokenisation When you add a bKash, Nagad or Rocket wallet we store only the last four digits and a token the payment gateway provides. The full account number lives with the wallet provider, not on our database, so a breach here does not expose your payment credentials.
Cookie Policy We use session cookies to keep you logged in, functional cookies to remember language and currency, and analytics cookies to see which games get opened most. No third-party ad trackers. You can delete cookies in your browser; the site still loads but you will be logged out.
Data Retention and Deletion Active accounts retain full records. After you request closure we archive your transaction history for the legal retention period, then delete personal identifiers. Anonymised bet totals remain for regulatory reporting, but nothing ties them back to your mobile number or wallet.

Contact Paths for Privacy Requests

Need to request your data file, correct an error in your profile, or delete your account? Reach us through live chat with your registered mobile number, or send email with 'Privacy Request' in the subject line. We respond to data-access requests within the timeframe local regulation requires. If you want to update payment details or remove an old Nagad number, the account-settings page handles that immediately without a support ticket.

Team online

Live Chat

Open the chat widget from any page while logged in. State your request type – data access, correction, or deletion – and provide your registered mobile number. We verify your identity through the session token and process most requests the same day.

Email Support

Send your request to the support address shown in the account footer. Include 'Privacy Request' in the subject line, your registered mobile number, and a brief description of what you need. We reply within two business days with next steps or the file you requested.

Account Settings

Log in and tap the gear icon to update your mobile number, change your bKash or Nagad wallet, or request account closure. Changes to payment details take effect immediately; account deletion requests are queued for manual review to ensure no pending withdrawals are lost.

Privacy Questions

We collect your mobile number, the wallet you choose – bKash, Nagad or Rocket – and device type. That is enough to verify deposits, process withdrawals and prevent duplicate accounts. We do not ask for your national ID or home address at registration.

Yes. Contact live chat or email support with 'Data Access Request' and your registered mobile number. We send a file containing your profile details, transaction history and session logs within the timeframe local regulation requires, usually two business days.

Log in, tap the account-settings icon, then edit payment methods. Enter the new wallet number and confirm with the OTP sent to your registered mobile. The change takes effect immediately and your next withdrawal routes to the updated wallet.

We share transaction amounts and wallet tokens with bKash, Nagad or Rocket to process payments, and anonymised game-round data with providers for session reconciliation. We do not sell your profile or betting history to marketing firms or data brokers.

We keep transaction logs for the statutory period local financial regulation requires, then delete personal identifiers like your mobile number and wallet details. Anonymised totals remain for audit purposes but cannot be traced back to you.

We use session cookies to keep you logged in, functional cookies for language and currency preference, and analytics cookies to track which games are opened most. You can disable cookies in your browser settings, but auto-login and saved preferences will stop working.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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